Be honest: if you found your dream job in the Salesforce ecosystem right now, would your resume land you an interview?
If you had to think about it for more than a second, it’s NO!
We all know that a lousy resume won’t get you a callback. For some Salesforce jobs, even a “solid”’ resume won’t get you any callbacks.
So, how do you create a Salesforce resume that will wow the hiring manager and get you an interview at your dream company?
I’ve spent 50+ hours on my resume over the years, reworking it based on the feedback I’ve gotten from my mentors. As a result, it’s gotten me interviews (and even job offers!) at companies like Stripe, Snapchat, Facebook, Google, and many others.
It doesn't matter if you're a computer science or a business administration major. This post will summarize advice to kick your Salesforce resume into overdrive.
Looking for a Salesforce resume example?
Here's a video breaking down a Salesforce developer resume that landed a $250k job. Watch the video on the resume summary below:
Looking for a Salesforce resume template that I trust? Check out Salesforce Resume Revamp.
Don’t sweat details that don’t matter
The first piece of advice: don’t worry about the physical components of Salesforce resumes.
Here are some examples of small things people worry about, when they shouldn't be wasting more than 5 seconds answering them.
Should I put a picture on my Salesforce resume?
Resume structure: what color and font do I use?
Black. Times New Roman. I personally like the LaTex system.
What pictures should I use for my Salesforce certifications?
Don’t use pictures. Stick to plaintext.
Rather than obsessing about things that seem like they matter, focus your time on structural changes to your resume, like how you want to sell yourself. These are challenging but will yield a much better outcome: a high-paying Salesforce job.
Don’t be just like everyone else
Thought experiment time.
You’re the hiring manager for a position that received 200 applications in four days. What’s your next move?
Do you think you’ll spend a minute or two on each resume? Not a chance.
In reality, you will give each resume ABOUT FIVE SECONDS until you come across one that stands out.
But what was it about that one resume you read that made the candidate stand out?
Let’s break that down in the next section.
How you should list skills on your Salesforce resume
Tell a story about your accomplishments. Don't leave "just the facts."
The skills and accomplishments you take for granted are things that can be fascinating to other people. Once you understand what captivates your reader, learn how to message it correctly.
The best way to message your accomplishments is by building a narrative around them.
Below you’ll see three Salesforce resume examples bullet points.
Each bullet point will contain an example of a Bad example of resume writing.
Then it will show a Great example of resume writing.
Lastly, I'll break down why this bullet point could be great to put on a Salesforce resume. I'll give you a hint: it comes down to how you impact your stakeholders and the business at large.
By the way, if you're looking for Salesforce admin resume examples, click here to learn more.
Salesforce resume bullet point #1 (a Salesforce administrator example)
A bad bullet point
Wrote 1 Before Save Flow.
A great bullet point
Wrote a Flow that decreased the number of Account duplicates by 25%.
Why it's great
Data quality is critical to a business. When data is inaccurate, it slows down employees and can damage your team’s reputation as a steward of the company’s Salesforce org. Side bar: any time you see a job description asking for experience in data quality initiatives, and you have that experience, write it down.
Sample Salesforce resume bullet point #2: (another Salesforce Administrator example)
A Bad bullet point
Handled support cases for Sales Ops.
A great bullet point
Served as the primary support contact for 10+ Sales Operations leaders and 35 sales representatives, where I handled 100+ cases/month, resolving them within the SLA. My quick time to resolution directly contributed to a 5% increase in the Salesforce team’s NPS scores.
Why it's great
Sometimes, some departments can view the Salesforce developer, Salesforce administrator, or the Salesforce business analyst as an “afterthought.”
By directly contributing to an increase in the positive sentiment of a department, you increase your changes of having more positive impacts in the future. What I mean by that is that your department earns more trust, which can earn more budget dollars.
Salesforce resume sample bullet point #3 (a Salesforce developer example)
A Bad Salesforce Developer bullet point
Cleaned up 2 Apex classes.
A great Salesforce Developer bullet point
Refactored 2 Apex utility classes, which reduced the number of bugs by 10% and unnecessary error logs by 15%.
Why it’s great
Bugs can hide other bugs, can lead to multiple people trying to fix it if it goes unresolved for long enough, can distract an entire team, and so forth. A reduction in the amount of bugs means the team is working on features that’ll help the company grow (or not die).
Make every word on your Salesforce resume earn its place
Throughout my Salesforce career, I’ve seen over 500 resumes for Salesforce developer and Salesforce administrator positions. I can confidently say that 90% of them are too long and most of the words can be removed without affecting their messaging.
Resume bloat is a great indicator to a hiring manager that they can’t write a resume. It can also indicate their accomplishments do not have any substance.
If there’s one thing you take away from reading this post, I want it to be this:
💡 A shorter Salesforce resume that leaves an impression is better than a longer one that is unmemorable.
It’s hard to make your remarkable accomplishments stand out when they compete with filler words on your resume.
Create strategic job titles that reflect your Salesforce skills
Do you ever notice that the number of Business Applications a Salesforce team owns increases over time? I call this The Marc Benioff Curse.
The Marc Benioff Curse
Your business starts with one integration. Then, by next month, it's four. Pretty soon, your stakeholders spread word that they can easily integrate anything with Salesforce.
How can we use the Marc Benioff Curse to our advantage? Allow me to use an example:
My friend Shwetha is one of the most knowledgable people about Salesforce that I know.
She’s on top of all the releases and can quickly learn the intricacies of any new managed package or tool that integrates with Salesforce.
In addition, she was leading a team of junior admins at the time.
When Shwetha was looking for a new job, she sent me her resume to review and I noticed a glaring error: her title was literally just the word “Administrator.” Not Salesforce Administrator. Just…Administrator.
JUST GIVE UP ON YOUR JOB SEARCH!!!
She was doing herself a massive disservice by minimizing her job title.
I suggested she change her title to Lead Business Applications Administrator. Let’s break that down:
- Lead: She’s spent her time moving up from Junior to Mid-level to Senior to Lead. Her title should reflect that.
- Business Systems: This is a phrase that carries some weight. People understand that Business Systems encompasses all the applications that contribute to the growth of a business. The Salesforce team usually owns these applications.
- Administrator: She’s an administrator.
Most importantly, I suggested this title because it was the truth.
The last thing I want to note is that I used to think I was too cool for titles, but I realized that they are an incredibly strong signal to send to recruiters and hiring managers when you’re applying for a job.
Put some respect on your name.
Don't lie on your Salesforce resume
This should go without saying. There are tons of people in the ecosystem that blatantly lie on their Salesforce resume.
Well, then how do they get any Salesforce job? It's because a long resume summary might fool those that don't have any Salesforce experience and are in a position to hire for Salesforce professionals.
Do not sound like you're begging for a Salesforce job
It all comes down to your writing skills. You have to stop writing bullet points and professional summaries that make you sound like you're begging to be underpaid.
"I really want to learn a lot of about Salesforce platform and learn how to be a Salesforce administrator."
Why is that sentence the first thing on your resume?! Recruiters nor hiring managers will ever give you a call back.
But, DA, I don't want to sound braggy. I want to be humble and they should recognize that. Okay, have fun never getting calls back for Salesforce jobs. As the great philosopher Kanye West said: "closed mouths don't get fed."